SYSTM app
SYSTM is a cross platform health and wellness training program app by Wahoo Fitness worth 20 million in yearly revenue.
Situation: There was a custom design system for the app that was being updated by the design team with input from the developers on functionality.
Platforms: iOS, Android, Web, Windows, MacOS & MacOS M1 (ARM)
Contributions / Role: Facilitate collaboration between teams, user testing and support best practices and advocate for users.
- Launched cross platform app in collaboration with DevOps, QA, cloud, customer service, design, marketing, and executive leadership.
- Coached and collaborated with UX designers and developers on implementing UX best practices and process improvements. Reviewed design directions and participated in user experience studies and beta testing programs.
- Partnered with product owners and stakeholders on vision, goals, risks, priorities, plans and metrics. Resolved conflicts in work, scope, milestones and capacity.
- Established and guided two agile teams as a servant leader with focus delivering user value.